Better Call Ghalia

These Terms and Conditions ("Terms") govern the booking and use of Better Call Ghalia ("Service"), provided by Dr. Ghalia Boustani, based in Paris, France ("Provider", "we", "us" or "our").

By booking a call, you ("Client") confirm that you have read, understood and agree to be bound by these Terms. If you do not agree with these Terms, you must not book the Service.

Better Call Ghalia is a 20-minute video call with Dr. Ghalia Boustani on a question chosen by the Client, related to retail, pop-up stores, store operations, customer experience or teams.

The Service includes:

• Preparation by the Provider based on the Client's answers to the booking questions
• The 20-minute video call
• A short written summary of the advice and the suggested next step, sent within 24 hours after the call

The Service provides professional perspectives and recommendations. It does not constitute legal, financial or investment advice.

The price of the Service is €350 per call. Payment is made by card at the time of booking, through the booking calendar and its third-party payment processor.

A booking is confirmed once payment has been received.

If the Client engages the Provider for a larger project within 30 days after the call, the €350 paid for the call is credited against that project.

The Client may reschedule a call using the link included in the booking confirmation email.

To the fullest extent permitted by applicable law, the Provider shall not be liable for any direct, indirect, incidental or consequential damages arising from the use of the Service, including but not limited to:

• Business decisions made based on the advice given during or after the call
• Financial losses or strategic decisions taken by the Client
• Business performance outcomes

The Client remains solely responsible for the decisions taken following the call.

All intellectual property associated with the Service remains the exclusive property of Ghalia Boustani. This includes strategic frameworks, methodologies, training materials, the written summary and branding.

The written summary is provided for the Client's internal use. It may not be reproduced, published, sold or distributed without prior written permission from the Provider.

To deliver the Service, the Provider collects and processes the information needed to book and prepare the call: name, email address, company, role, the answers to the booking questions and payment confirmation. Payment card details are handled by the payment processor and are not stored by the Provider.

The Provider processes personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws. Clients have the right to:

• Request access to their personal data
• Request correction of inaccurate data
• Request deletion of their personal data
• Withdraw consent for data processing where applicable

Requests related to personal data may be sent to the contact email below.

The Provider reserves the right to modify or update these Terms at any time. The version in force at the time of booking applies to that booking.

These Terms shall be governed by and interpreted in accordance with the laws of France. Any disputes arising from the Service shall fall under the jurisdiction of the competent courts in France, unless mandatory consumer protection laws provide otherwise.

For any questions regarding these Terms or the Service, please contact:

Email: ghaliabrain@gmail.com